CloudTalk vs Microsoft Teams — 2026
Full comparison of pricing, features and reviews for 2026. Find out which is the best choice for your SME.
Detailed comparison
CloudTalk
Cloud call center for SMEs
Microsoft Teams
Integrated Microsoft 365 collaboration
CloudTalk
CloudTalk is cloud-based call center software designed for sales and support teams. Local numbers in 160+ countries, call recording, smart IVR, and native CRM integrations. Ideal for European SMEs looking to professionalize their business phone system.
- ✓Rating: 4.4/5
- ✗No free plan
- ✗From €25/month
Microsoft Teams
Microsoft Teams is the collaboration platform integrated into Microsoft 365. Ideal for businesses already using the Office suite, it combines messaging, video conferencing and file sharing.
- ✓Free plan available
- ✓700+ integrations
- ✓From €4.2/month
- ✓54,000 reviews
- ✗Rating: 4.3/5
Which tool to choose based on your use case?
Pricing comparison
Frequently asked questions
What is the difference between CloudTalk and Microsoft Teams?
CloudTalk and Microsoft Teams are two SaaS solutions in the same category. After analyzing pricing, features and reviews, Microsoft Teams scores best overall for European SMEs in 2026.
Does CloudTalk have a free plan?
No, CloudTalk does not have a free plan, but usually offers a 14 to 30-day free trial.
Which is cheaper, CloudTalk or Microsoft Teams?
Microsoft Teams is the most affordable option with a starting plan from €4.2/month.